Community Management (CM) – Iceberg101 Inc.

Growth with the game

Community Management

Bringing your game to the world with precision and cultural depth.

Continuous Content Delivery

We provide diverse content, including events and guides, to foster a community where users actively engage, share their passion, and strengthen their connection to the game.

Continuously Provide Various References

When planning in-game or community events, we provide valuable insights through VOC reports for your reference.

Ongoing Communication with Users

We encourage community users to actively share feedback and collaborate closely with the operations team, maximizing long-term user retention.

KOC Program Operation

Through a user selection program, we foster community engagement and create a space where users can connect and enjoy themselves.

Why Iceberg101’s Community Management is Special

Building Trust with Users

By actively engaging with users, we strengthen community retention and loyalty.

Ongoing Monitoring

Through continuous monitoring, we analyze user reactions and recommend in-game or community events accordingly.

One User, One Representative

Upon joining a project, we undergo a thorough game familiarization period to fully understand and connect with users. As their representative, we engage closely with the community to build strong bonds.

Growth with the game